Frequently Asked Questions
Everything you need to know about booking and enjoying your CJS Maids cleaning.
Services & Booking
What cleaning services do you offer?+
We offer standard home cleaning, deep cleaning, move-in and move-out cleaning, and recurring cleaning schedules (weekly, biweekly, and monthly). See our Services page for an overview of each.
How do I book an appointment?+
Booking is simple — head to our Book a Cleaning page, choose your service, select a date, and confirm. The whole process takes just a few minutes online.
Can I schedule recurring cleanings?+
Yes. Weekly, biweekly, and monthly recurring cleanings are available so your home stays maintained on your schedule. Select a recurring option when you book.
How do I reschedule or cancel?+
You can manage your appointments through your online account. We'll share the specific reschedule and cancellation details with you when you book.
During Your Cleaning
Do I need to be home during my cleaning?+
Many customers prefer to be out while we clean, though you're welcome to stay. We'll confirm the details that work best for your home when you book.
Do I need to provide cleaning supplies?+
Our team comes prepared with the supplies needed for your cleaning. If you have specific products you'd prefer us to use, just let us know.
Can I request specific areas of focus?+
Absolutely. When you book, share any areas you'd like us to focus on and we'll tailor the cleaning to your home.
Account & Payments
How do I pay for my cleaning?+
Payments are handled online through our secure booking system. You can manage your payment details from your account.
Do you offer gift cards?+
Yes — CJS Maids gift cards make a thoughtful gift. Visit our Gift Cards page to purchase one.
How do I create an account?+
You can create an account from our Login page — just choose the sign-up option. It only takes a moment and unlocks convenient online booking and appointment management.